Privacy Policy
“We at Doormart prioritize your privacy and are committed to protecting your personal data in line with applicable laws, such as Nigeria’s NDPR.”
- Information We Collect
Personal Information
Name, phone number, email, delivery address, payment details (via secure payment processors).
Non-Personal / Usage Data
Device information (IP, browser type, operating system), app/website usage patterns, cookies.
Location Data (optional)
Collected with your consent to facilitate accurate deliveries or provide location-based services.
- How We Use Your Information
To process orders and ensure smooth delivery service.
To improve and personalize your experience on our platform.
To communicate order updates, promotional offers (with opt-out).
To maintain platform security and prevent fraud.
- Sharing of Information
Common data-sharing practices include:
Service Providers — For payments (e.g. payment gateways), logistics, analytics, and customer support.
Legal Disclosures — When required by law or in defense of our rights.
Business Changes — In case of mergers, acquisitions, or asset transfers.
With Consent — E.g. for marketing campaigns if you explicitly agree.
- Cookies & Tracking
Explain usage of cookies or similar technologies for analytics, personalization, or marketing—and provide means to manage preferences.
- Data Security
Commit to industry-standard measures like encryption, secure servers, and access controls. Acknowledge that no system is infallible.
- Data Retention & Access Rights
Specify the duration of data retention (e.g., until service is active or as legally required).
- Children’s Privacy
Clearly state that services are not intended for children under 13 (or appropriate age per law), and outline steps to take if information was collected unintentionally.
- Policy Updates
Note that the policy may be updated, with the updated effective date posted on the website. Encourage periodic review.
- Contact Information
Email us at www.doormartgrocery.com/contact-us/ for any privacy concerns.
